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Questions

Everything people ask before booking

Still unsure about something? Text us. You'll get a real answer, not a script.

How do I book a cleaning?

Send us a text with your ZIP code and roughly how big your home is. We reply with a flat price and the days we have open. Once you confirm a day, you're booked. There's no account to create and no deposit to pay.

How much does a cleaning cost?

It depends on the size and condition of your home and how often we come. A first deep clean costs more than the recurring visits that follow it. We give you a flat price by text before anything is booked, and that price doesn't change afterwards.

Which areas do you cover?

Contra Costa and the East Bay. Concord, Walnut Creek, Clayton Valley, Pacheco, Martinez, Lafayette, Orinda, Moraga, Alamo, Danville, San Ramon, Bay Point and Pittsburg, plus Oakland, Berkeley and San Francisco, and north to Benicia, Vallejo and Napa. If you're just outside that, text us anyway; we can often make it work.

Do I need to be home during the cleaning?

No. Most of our recurring clients are at work. You can leave a key, a lockbox code or building instructions, and we'll text you when we arrive and when we finish.

Do you bring your own supplies?

Yes. Products, cloths and vacuum, all included in the price. We use low-tox, fragrance-free products by default. If you'd rather we use your own products, that's completely fine, just leave them out.

How often should I book?

Bi-weekly suits most households and is the best value per clean. Weekly makes sense with pets, small children or a busy home. Monthly works for smaller places or homes that are already tidy between visits.

Are your products safe for pets and kids?

Yes. We use low-tox, fragrance-free products as our default, precisely because of pets and small children. Tell us about allergies or sensitivities before the first visit and we'll adjust what we bring.

What if I'm not happy with something?

Text us within 24 hours of the visit and point at what's wrong. We come back and redo it at no cost. No forms, no argument.

What happens if I need to reschedule?

Just text us. With 24 hours' notice there's no fee at all. We'd much rather move a visit than clean a home at a bad moment.

Let's get your home on the calendar

Text us your ZIP code and we'll send a flat price back, usually within the hour and always free.

Text us for a free quote